This Payment Policy explains the payment methods, currency, checkout totals, payment authorization, and payment security for purchases made through ORVENALI.
Accepted Payment Methods
ORVENALI accepts:
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Visa
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Mastercard
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American Express
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Diners Club
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Discover
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PayPal Wallet
Please select an available payment method during checkout.
Currency
All product prices, shipping charges, taxes, order totals, payments, and refunds are displayed and processed in United States dollars (USD).
Order Total
The complete order total is displayed before payment and includes:
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Product price
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Shipping charge
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Applicable taxes
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Discounts applied to the order
Please review the order total and billing information before submitting payment.
Payment Authorization
An order is confirmed after the payment provider authorizes the transaction.
When a payment is declined, please verify the payment details or contact the card issuer or PayPal.
Submitting the same declined payment repeatedly does not create a completed order.
Payment Security
Payments are processed through Shopify’s secure and encrypted checkout.
Complete card numbers and card security codes are processed by Shopify and the selected payment provider. ORVENALI does not receive or store complete card numbers or card security codes.
Refunds
Information about refund eligibility, refund amounts, refund methods, and refund timing is provided in the Return & Refund Policy.
Contact Information
Legal Business Name: MOON BOAT LLC
Brand: ORVENALI
Business Address: 182 Gold Finch Cir, Camdenton, MO 65020-2902, United States
Email: support@orvenali.com
Phone: +1 (682) 205-5548
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Central Time(CT)
Response Time: Within 1 business day