Contact Us

Contact our customer service team for assistance with products, orders, payments, shipping, returns, refunds, exchanges, or website use.

For order-related requests, please include your order number and the email address used to place the order.

For damaged, defective, incorrect, or incomplete products, please include clear photographs showing the product and packaging.

Company Information

Legal business name: MOON BOAT LLC
Missouri entity number: LC014688211
Formation date: December 17, 2025
Brand: ORVENALI
Authorized representative: Ashley Dawn Michelle Watkins

Registered office:
182 Gold Finch Cir
Camdenton, MO 65020-2902
United States

Fulfillment / returns warehouse (3PL):
Square1 Distribution & Logistics
3610 E Kearney St Unit 1
Springfield, MO 65803
United States

Email: support@orvenali.com
Phone: +1 (682) 205-5548
Customer service hours: Monday–Friday, 9:00 AM–6:00 PM Central Time (CT)
Response time: within 1 business day

ORVENALI is an online retail store. We do not operate a public showroom
at the registered office. Orders are packed and shipped from our Missouri
fulfillment partner listed above.